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Adult Residential FAQs
Positive living and learning for people with epilepsy and other complex needs

Adult Residential FAQs

I would like a family member to access your Adult Residential Services at St Elizabeth’s. What do I need to do next?

We recommend you have an informal chat with our Admissions Officer, who will give you all the information you need. Alternatively, you can complete an application form to get the ball rolling. Please note this is the first step in the process and does not necessarily mean you are guaranteed a placement. Everything can be discussed in confidence with our Admissions Officer.

What is the criteria for accessing your Adult Residential Services?

To be an Adult resident at St Elizabeth’s, you must have a primary diagnosis of epilepsy. For many of our residents, their epilepsy is accompanied by complex health needs or behaviour, so they benefit from our on-site health and nursing facilities. A diagnosis of epilepsy is not a criteria for our respite services – please see our Respite FAQs for more information.

How is a placement funded?

Most of our clients have funding through the local authority, but funding can come from a number of sources, including private funds. Funding is decided on a case by case basis and can be discussed with our Admissions Officer.

How many adults live in one bungalow?

Our bungalows vary in size, and range from 5-10 rooms. The majority of our bungalows are 6-8 rooms.

How do you decide who lives with who?

Decisions on which bungalow to place adults in is decided on a number of different factors. We try and group adults together based on age, interests, health and social needs, and where we feel they will be most comfortable during their placement at St Elizabeth’s.

What opportunities do adults have while living at St Elizabeth’s?

Residents have a wide range of opportunities day to day, and are encouraged to put forward new ideas in regular house meetings facilitated by staff. There is a fleet of vehicles available to the bungalows so residents can access the community, and a number of different activities that take part in the bungalows during the day and evening.

How does cleaning, washing, groceries work on the bungalows?

St Elizabeth’s want to encourage independence as much as possible, as well as encouraging residents to build a sense of community. Staff support residents to clean and manage their own bedrooms, and support residents in going to the shops or online shopping for groceries. Big items of washing are sometimes sent to our on-site laundry room, but items of clothing are washed on the bungalows by the residents, with support from staff. Residents sometimes choose to cook and eat together of an evening, but some choose to eat at a different time and by themselves. Residents are supported to do whatever makes them most happy and comfortable.

Can residents decorate their own room?

Residents are welcome to decorate their own rooms and express their own personalities. Some examples include painting the walls a new colour, new flooring, posters and pictures, new bedsheets or new furniture.

How do residents pay for food/personal items? 

St Elizabeth's employ their own Benefits Officer and Income Officer. This team take care of all funding and personal expenditure matters, and ensure residents are receiving the correct benefits they are entitled to. These benefits help pay towards food and personal item costs. 

Can adults living at St Elizabeth's access Day Opportunities?

Yes - residents are welcome to choose up to 7 activities a week within our Day Opportunities, should they wish to!

Can we visit a family member at St Elizabeth’s at any time, or do we need to make an appointment?

Family and friends can visit at any time (within sociable hours!), and do not need to make an appointment. If we know you are coming, we will ensure your family member is ready, and has anything packed (if applicable).

Can I call at any time? Can my family member call me?

Many residents have their own mobile phone and are free to use that whenever they wish. There is also a telephone on each bungalow which residents are free to use whenever they wish. Again, you can call any time, within sociable hours!

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