Skip to Content
Adult Residential FAQs Positive living and learning for people with epilepsy and other complex needs

Adult Residential FAQs

I would like a family member to access your Adult Residential Services at St Elizabeth’s. What do I need to do next?

We recommend you have an informal chat with our Admissions team, who will give you all the information you need. Alternatively, you can complete an application form to get the ball rolling. Please note this is the first step in the process and does not necessarily mean you are guaranteed a placement. Everything can be discussed in confidence with our Admissions team.

What is the criteria for accessing your Adult Residential Services?

To be an Adult resident at St Elizabeth’s, you must have a primary diagnosis of epilepsy. For many of our residents, their epilepsy is accompanied by complex health needs or behaviour, so they benefit from our on-site health and nursing facilities.

How is a placement funded?

Most of our clients have funding through the local authority or health authorities, but funding can come from a number of sources, including private funds. Funding is decided on a case by case basis and is determined by the level of support each person requires.

How many adults live in one bungalow?

Our bungalows vary in size, and range from 5-10 rooms. The majority of our bungalows are 6-8 rooms.

How do you decide who lives with who?

Decisions on which bungalow to place adults in is decided on a number of different factors. We try and group adults together based on age, interests, health and social needs, and where we feel they will be most comfortable during their placement at St Elizabeth’s.

What opportunities do adults have while living at St Elizabeth’s?

When an individual comes to live here, a lot of work is carried out regarding their needs, wishes and aspirations. These are encapsulated in their individualised support plan. They will have access to a wide range of opportunities day to day, and are encouraged to put forward new ideas in regular house meetings facilitated by staff. There is a fleet of vehicles available to the bungalows so residents can access the community, and a number of different activities that take part in the bungalows during the day and evening.

How does cleaning, washing, groceries work on the bungalows?

St Elizabeth’s want to encourage independence as much as possible, as well as encouraging residents to build a sense of home. Staff support residents to clean and manage their own bedrooms, and support residents in going to the shops or online shopping for groceries. Big items of washing are sometimes sent to our on-site laundry room, but items of clothing are washed on the bungalows by the residents, with support from staff. Residents sometimes choose to cook and eat together at mealtimes, but some choose to eat at a different time and by themselves. Residents are supported to do whatever makes them most happy and comfortable.

Can residents decorate their own room?

Residents are welcome to decorate their own rooms and express their own personalities. Some examples include painting the walls a new colour, new flooring, posters and pictures, new bed-sheets or new furniture.

How do residents pay for food/personal items? 

St Elizabeth's employ their own Benefits Officer and Income Officer. This team take care of all funding and personal expenditure matters, and ensure residents are receiving the correct benefits they are entitled to. These benefits help pay towards food and personal item costs. Each resident receives a weekly allowance to use for toiletries, social outings like to a restaurant, pub, cinema and other interests and hobbies. They are also supported to save for a holiday or large item such as an iPad. This is all discussed with the individual through their key worker sessions.

Can adults living at St Elizabeth's access Day Opportunities?

Yes - residents are welcome to choose up to 7 activities a week within our Day Opportunities, should they wish to!

Can we visit a family member at St Elizabeth’s at any time, or do we need to make an appointment?

We consider family and friends to be part of the wider St Elizabeth's family, so you can visit at any time without making an appointment. We would ask though that you respect the other people living in the bungalow and try to visit within sociable hours.

Can I call at any time? Can my family member call me?

Many residents have their own mobile phone and are free to use that whenever they wish. There is also a telephone on each bungalow which residents are free to use whenever they wish. Again, you can call any time but we would ask you to respect the other people living in the bungalow and call within sociable hours.

Back to Top