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Health and Therapy: FAQs
Positive living and learning for people with epilepsy and other complex needs

Health and Therapy: FAQs

How is Health and Therapy decided for each individual?

Health and Therapy is decided on a number of different factors, and is very individualised and unique to each person. For children and young people, the decision will be made by those involved with their care, and will be disclosed in their EHCP (Education and Health Care Plan). For adult residents, the decision similarly will be made by those involved in their care and will be disclosed in their care plan. 

How is Health and Therapy funded?

Funding can come from many different sources, and again is very individualised. Questions on funding can be discussed with our Admissions Officer.

Do you fundraise for things like equipment?

Absolutely! We are always fundraising for additional equipment to use across the Centre. Our recent success was the purchase of two therapy bikes, fundraised for by two separate organisations who chose us as their charity of the year. For more information, please visit our Get Involved page! 

How often will my child/family member access therapy?

This again is on a very individualised basis. The decision on how often health and therapy is accessed will be disclosed in their EHCP or care plan. It is closely monitored throughout the year, and changes will be made if all involved in the care feel it is necessary.  

Does everyone have access to Nursing during the night?

Yes. We have a dedicated team of night staff who will closely monitor our clients throughout the night and provide appropriate provision when necessary. For more information, please see our Night Monitoring page. 

Is medication administered and managed mainly by the nursing team?

Medication is administered by a number of different people. The nursing staff will mainly manage medication, but support staff are trained to administer medication with support from the nursing team if required. Some service-users are able to manage their own medication, with support from our nursing team. The nursing team are in charge of administering controlled drugs, for example morphine.

Can day clients access health and therapy?

Day clients have access to our health services, but do not have access to our therapy services. 

Can clients go off site for therapy?

Yes. We attend some off site therapy sessions such as hydrotherapy and equine therapy. However, we are proud to be able to offer most of our therapy on-site, using our specialist equipment and highly trained staff. 

Are clients supported by staff to attend external medical appointments?

Yes. Anyone with an off-site appointment will be supported by care staff to attend using our specially adapted vehicles. On occasions, some service users may require the use of an ambulance to attend appointments, but will be supported by staff for the duration.

Will I be notified if anything changes in my child/family member’s health and therapy plan?

Parents/families are invited to annual reviews of health and therapy plans, and once changes are decided or discussed, we do inform families of changes and outcomes.

Are Health and Therapy services located on-site at St Elizabeth’s?

We are able to offer such a holistic approach to living and learning because all our services are located on one site, including Health and Therapy. Although some clients do still attend off-site therapy, we are able to meet the needs of the majority of our clients on-site, thanks to our own facilities, equipment and highly qualified staff.

Can external health professionals come to St Elizabeth’s to see my child/family member?

Yes. We hold a number of clinics on-site with external health professionals, for example a diabetes clinic, nutrition, Neurologist, Psychiatrist, tissue viability and chiropodist.

How is Health and Therapy integrated into the School/College day?

Every individual has their own unique timetable, which incorporates their own health and therapy sessions into the day according to their EHCP. On occasions, it may be that therapy is part of a learning experience such as vocational learning opportunities.

How is Health and Therapy integrated into an adult resident’s day?

All of our adult residents are supported by staff to attend regular health and therapy sessions that have been booked in for them, including external appointments. If residents have signed up to sessions with Day Opportunities, staff will create a timetable that means they can attend opportunities without it interrupting health and therapy appointments.  

What training do staff have?

All of our Health and Therapy staff are fully qualified, and attend additional training once they join St Elizabeth's. We are proud to offer very unique, specialised training programmes which enable staff to provide an excellent and consistent service to all of our service users. We also offer staff the chance to attend external training, to develop their knowledge and skills even further.

What on-site facilities do you have?

We are proud to have many state of the art, specialised and unique facilities on-site here at St Elizabeth's. Please see our Specialist Facilities gallery for more information! 

If you need more information or have a question unanswered, for Therapy please contact Paul Hook at or on 01279 844351. For Health, please contact Linah Mamvura at or on 01279 844379.

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